CUSTOMER SERVICE

Smeg offers product repair and maintenance through its reliable service network of authorised dealers.

For technical support and information regarding products in the Smeg Professional Range, contact your Smeg contact or our Service Department on 011 656 0025 or log a call on our Service Portal.

Our customer service is available from Monday to Friday, from 08h00 - 16h30.

Catalogues

Download the catalogues in pdf to discover all the latest news on Smeg Foodservice professional products.

Download Catalogue

User handbooks

Download the use and maintenance instructions of Smeg Foodservice professional products.

Download

Designing with Smeg Professional

Are you an architect, designer or planner? Request the BIM files of Smeg products to complete your interiors.

BIM&CO model library

Smeg’s connection with the architectural world led to the choice of BIM in order to universally classify its communication standards towards the designer world. Through the BIM library of its products, Smeg allows designers, architects and furniture makers to best complete their project.

Available formats: .dwg, .ifc, .rfa, .3ds e .skp

To download a Smeg BIM object, it is necessary to register on the BIM&CO portal

Visit BIM&CO portal