BOOK A WARRANTY CALL

Please complete the form below to raise a warranty service call, the request will be processed in working hours Mon-Fri and an acknowledgement will be sent to the sender. Please ensure both the model code and 20-digit serial number are present and correct, and include as much detailed information as possible, including any error codes, along with a description of the fault. Our dedicated service partner will make contact within one working day to book a site visit.

Book a warranty call - La Pavoni

Fields marked with * are required.

Site details

Site name *

Site address *

Site postcode *

Site contact name *

Site contact mobile number

Site contact landline number

Site contact email *

Site access times *

Appliance details

Model number *

eg DESIDERIO2VNEU, PUB1VN1867EU

Full 20 digit serial number *

Fault details *

Please include as much information as possible, including any error codes showing on appliance

Appliance supplied by *

Date of purchase *

Date of install *

Service call requested by

Any other information

*Please include information on parking and site access to appliance if relevant.

* WE WILL NOT BE ABLE TO SEND AN ENGINEER WITHOUT THIS DATA* PLEASE NOTE: ANY WORKS COMPLETED WHICH ARE NOT COVERED UNDER THE WARRANTY TERMS (INCLUDING MACHINE SET UP OR ISSUES WITH COFFEE TASTE/QUALITY) WILL BE CHARGEABLE AND INVOICED ACCORDINGLY

I accept the <a target="_blank" href="/privacy-policy">privacy policy</a> *

I would like to receive the latest news, product updates, competitions and special offers from Smeg. See <a target="_blank" href="/privacy-policy">Privacy policy</a>

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