The morning commenced with a delightful spread of pastries and freshly brewed coffee, setting the perfect tone for the day ahead. Nestled in our La Pavoni suite and Atrium space, guests savoured these treats whilst mingling and gearing up for an enriching day ahead. Our Professional Sales Director Phil Coulstock, kicked off proceedings with a warm welcome, setting the stage for what was to be an immersive journey into the realm of Smeg Professional innovation.
Divided into four groups, attendees embarked on a round-robin adventure, rotating through five different stations designed to showcase the breadth and depth of our offerings. From the delights of the La Pavoni suite, where the secrets of crafting the perfect cup of coffee were unveiled, to the conference room where Martin Dawson gave everyone an in depth look at the machines, to the Professional showroom, where cutting-edge machines dazzled with precision and performance, each station offered a unique perspective.
In addition to the main event, a service engineer training session was held concurrently, with our Technical Service Manager, Matt Cosnett, leading the session. This provided an invaluable opportunity for professional development, highlighting Smeg's commitment to supporting our partners with comprehensive training and expertise.